Last updated: 8 September 2026. Review the version shown at the time of purchase and seek local advice for legal questions.
Information you choose to provide
When you contact support, you may provide a name, email address, WhatsApp identifier, device model, player name, order details and troubleshooting information. Do not send a full card number or post service credentials publicly.
Technical website data
The website does not include hidden advertising trackers. A production web server or security service may still process IP address, user agent, request time and requested URL for delivery, security and diagnostic logs.
How information is used
Information may be used to answer enquiries, activate or support an agreed service, maintain records, prevent misuse, comply with law and improve setup documentation. It is not presented as being sold for unrelated advertising.
WhatsApp and email
When you choose WhatsApp or email, those providers process the message under their own policies. The website form prepares a message locally and does not silently submit it to a separate website database.
Payment information
Follow only current official payment instructions. Payment providers process transaction data under their own terms. Do not send sensitive card credentials through ordinary chat.
Retention and protection
Records should be retained only as needed for support, accounting, fraud prevention and legal requirements. No internet system is risk-free; users should protect devices, accounts and exported playlists.
Your choices
You may ask about stored contact information, request correction or deletion where applicable, and decline optional guide updates. Legal or security retention duties can limit deletion.
Contact
Privacy questions may be sent to support@megaott.io. Include enough information to identify the relevant conversation or order without sending a password.